Legal
This site is owned and operated by DocSolid, LLC, an entity duly organized under the laws of the state of Arizona. Copyright Notice – © 2017 DocSolid, LLC. All Rights Reserved.
The copyright in all material provided within the DocSolid.com domain is held by DocSolid, LLC or is used under license from the original creator of the work. Except as stated herein or otherwise noted on the web pages within the DocSolid.com domain, none of the material from the DocSolid.com domain may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of DocSolid, LLC or the copyright owner.
Trademark Notice
DocSolid is registered trademark of DocSolid, LLC. Postmark is a registered trademark of DocSolid, LLC. KwikTag is a registered trademark of ImageTag, Inc. All other trademarks are the property of their respective owners.
Linked Sites
DocSolid, LLC is not necessarily affiliated with companies or sites that may be reached via links from this site and is not responsible for their representations or contents. In addition, DocSolid, LLC is not necessarily affiliated with companies or sites that provide links to this site and is not responsible for their representations or contents.
Privacy Policy
Who we are
This website, https://docsolid.com and related subdomains are owned and operated by DocSolid, LLC a privately-held corporation established in 2010. The company conducts business from a main office located at 2600 N. Central Ave. Suite 650 Phoenix, AZ 85004. Contact: Michael Herzog at Tel: 480-930-4022 or Email: marketing@docsolid.com.
Date of Publication
This privacy statement was last updated on November 13, 2024. Policy changes are documented in the change log.
Applicable Data Privacy Laws
- United States, legal permanent residents of nineteen states -California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia- that have enacted comprehensive consumer data privacy laws.
- European Union, GDPR applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
- United Kingdom, UK GDPR.
- Singapore, Personal Data Protection Act.
- Canada, Personal Information Protection and Electronic Documents Act (PIPEDA). Legal permanent residents of Quebec are subject to the separate Act respecting the protection of personal information in the private sector.
What personal data we collect and why we collect it
In this privacy statement, we explain what we do with the data we obtain about you via DocSolid’s website(s). It is our objective to comply with the requirements of GDPR and other relevant privacy legislation with a commitment to the following priorities:
- We clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- We aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- We first request your explicit consent to process your personal data in cases requiring your consent;
- We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- We respect your right to access your personal data or have it corrected or deleted, at your request.
Personal data collected from our website includes; Name, Title/Role, Company Name, Email Address and Phone Number. Website cookies or forms collect additional technical data including IP address, time/date of visit, pages visited and links clicked.
We do not collect any sensitive personal data such as social security numbers or date of birth.
The DocSolid Store is a separate subdomain, https://store.docsolid.com where additional data may be collected as needed to process online orders including credit card information. Customers who shop at store.docsolid.com may optionally setup an online account for ordering supplies. This data is securely stored by BigCommerce, a 3rd party vendor contracted by DocSolid for the purpose of hosting the online store website.
Personal data can be collected/generated from the technical processes needed to enable DocSolid’s customer experience including contact forms, cookies, 3rd party embeds and analytics on:
docsolid.com, support.docsolid.com, store.docsolid.com
We collect connectivity, technical and aggregated usage data as part of the provision of our services. This includes data such as IP addresses, non-identifying data regarding a device, operating system, browser version, locale and language settings, the cookies and pixels installed on such device, session logging, referring or exit pages, and date/time stamps, and the activity including clicks, browsing, and other interactions.
We collect such data in order to provide you with our services and to further develop, customize and improve these services.
We use cookies to process your users’ connectivity, including data such as pages visited within the website, IP addresses, content on the website that has been interacted with by the user and the number of times pages have been visited.
Website API Keys
We make use of certain APIs, in order to provide specific features. These include the following third party services: Google Maps, Google Ads, Google Analytics and GoToWebinar.
Website Comments
Comments are disabled. No PII is collected.
Website Media
Uploads are disabled. No PII is collected.
Website Contact forms
Data collected from our website forms includes; Name, Title/Role, Company Name, Email Address and Phone Number. This data may be used for customer support and marketing purposes.
Where / How Data is Collected
Data collection will originate from contact form entries, content download forms, webinar registration forms, software support tickets, analytics and customer purchase records.
Cookies
Listed below are the cookies our web site uses, including those set by third-party plugins, social media, analytics and the cookies WordPress installs by default.
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| _ga_* | .docsolid.com | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | Analytics |
| _ga | .docsolid.com | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days | Analytics |
| tk_or | .docsolid.com | WordPress JetPack plugin sets this referral cookie on sites using WooCommerce, which analyzes referrer behaviour for Jetpack. | 1 year 1 month 4 days | Analytics |
| tk_r3d | .docsolid.com | WordPress JetPack installs this cookie to collect internal metrics for user activity and improve user experience. | 3 days | Analytics |
| tk_lr | .docsolid.com | WordPress JetPack plugin sets this referral cookie on sites using WooCommerce, which analyzes referrer behaviour for Jetpack. | 1 year | Analytics |
| _gcl_au | .docsolid.com | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. | 3 months | Analytics |
| __cf_bm | .vimeo.com | This is a Vimeo cookie set by Cloudflare to support Cloudflare Bot Management. | 30 minutes | Necessary |
| test_cookie | .doubleclick.net | doubleclick.net sets this cookie to determine if the user’s browser supports cookies. | 15 minutes | Advertisement |
| __fx | .docsolid.com | No description | 1 year 1 month 4 days | Other |
| lang | .linkedin.com | LinkedIn sets this cookie to remember a user’s language setting. | session | Functional |
| bcookie | .linkedin.com | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs. | 1 year | Advertisement |
| bscookie | .www.linkedin.com | LinkedIn sets this cookie to store performed actions on the website. | 1 year | Advertisement |
| li_gc | .linkedin.com | Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes. | 5 months 27 days | Functional |
| lidc | .linkedin.com | LinkedIn sets the lidc cookie to facilitate data center selection. | 1 day | Functional |
| PHPSESSID | www.docsolid.com | This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed. | session | Necessary |
| ifso_visit_counts | www.docsolid.com | The If So WordPress Plugin sets this cookie to store number of visits. | 1 year | Analytics |
| _gid | .docsolid.com | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | Analytics |
| _gat_gtag_UA_* | .docsolid.com | Google Analytics sets this cookie to store a unique user ID. | 1 minute | Analytics |
| _ga_* | .docsolid.com | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | Analytics |
| JSESSIONID | .www.linkedin.com | New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. | session | Necessary |
Analytics
This website uses the standard features of Google Analytics to analyze and report on website visitor traffic. Google Analytics uses several different HTTPS cookies stored on end-users’ browsers, including some persistent cookies with a duration of up to two years. To learn more about how Google uses data when you visit a website that uses these features, please read Google’s partner privacy policy, https://www.google.com/policies/privacy/partners/ and learn more about how Google uses cookies here, https://policies.google.com/technologies/cookies/.
To opt-out of Google Analytics tracking, Google provides a free browser add-on. To learn more about the option to opt-out and install the browser add-on, visit:
https://tools.google.com/dlpage/gaoptout/.
By default, WordPress does not collect any analytics data.
Who we share your data with
DocSolid does not sell or share any personal data.
How long we retain your data
DocSolid retains data indefinitely.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How to make a data subject request
Submit a Data Subject Request form to DocSolid.
Contact information
For questions about our privacy policies or privacy-specific concerns, contact Michael Herzog, Director at 480.930.4022 or marketing@docsolid.com.
How we protect your data
DocSolid’s website(s) use secure socket layer SSL encryption. A digital certificate keeps information private as it is sent to, or from, the website using SHA-256 with the RSA Encryption algorithm.
DocSolid provides employee training on data privacy and provides continuing education so that our employees are able to work in accordance with these privacy policies. DocSolid is continuously focused on improving and optimizing our business operations and policies in terms of data privacy, data protection, data retention and data encryption for our website(s).
Automated decision making and/or profiling we do with user data
None.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Subject Access Request / Data Privacy Inquiry
A subject access request (SAR) is a request you can make to DocSolid to find out what information we have, known as your “personal data” or PII, personally identifiable information.
You can make a SAR to find out:
- What personal data of yours we have.
- How we use your data.
- Who we are sharing your data with.
- Where we got your data from.
- Request your data to be removed.
Disclaimer
THE MATERIALS LOCATED WITHIN THE DOCSOLID.COM DOMAIN ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, DOCSOLID, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DOCSOLID, LLC DOES NOT WARRANT THAT THE FUNCTIONALITY OR CAPABILITIES DESCRIBED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE MATERIALS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DOCSOLID, LLC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS WITHIN THE DOCSOLID.COM DOMAIN IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL DOCSOLID, LLC BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF DOCSOLID, LLC OR AN DOCSOLID, LLC AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.