Press Releases

22 05, 2023

DocSolid Announces New Airmail2 Customer Stewart McKelvey

2023-09-22T11:41:23-07:00May 22nd, 2023|Press Releases|

DocSolid Announces New Airmail2 Customer Stewart McKelvey

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (May 22, 2023) – DocSolid, the legal technology experts for digital mailroom and records room solutions, announces Stewart McKelvey, a top 20 Canadian law firm based in Atlantic Canada, with over 225 lawyers, has implemented the Airmail2 Digital Mailroom solution which seamlessly integrates with the firm’s NetDocuments document management system, providing efficient, governed delivery of digital mail.

The shift to hybrid operations has accelerated technology digitization strategies for legal practices. Now more than ever, lawyers and staff need Airmail2 because it enables them to be more productive and work securely from home, in office or remote.

“Our firm has adopted a hybrid workplace strategy, and we needed a best practice digital mailroom as part of our new work environment,” said Sherri Thom, IT Director, Stewart McKelvey. “We selected Airmail2 from DocSolid because of its extensive capability set, and smart integration with NetDocuments. The project team at DocSolid were very organized and helped us seamlessly implement and bring the Airmail2 system into production.”

Airmail2 was designed specifically for law firms’ daily mail operations, with daily mail folder delivery to the document management system for secure, managed digital delivery. Airmail2 sets the industry standard for the efficient, governed delivery of digital mail.

Ten best practice features of Airmail2

  1. Multiple workflows for legal mail, docketing, administrative mail, HR, etc.
  2. Mail recipients receive a link to the mail item from the DMS, not emailed PDF attachments
  3. Barcode labels connect paper mail documents to the digital scan location in the DMS
  4. Stack scanning of multiple mail items at any brand MFD, with no additional hardware or software
  5. Quality controls for monitored imaging and disposition according to the firm’s policy
  6. Administrative tools – help desk, dashboard, audits, reporting
  7. Auto-generated mail arrival notifications alert individuals or groups, describe the mail and show a thumbnail image in the email body
  8. Airmail2 Hub provides a communication system between mail recipients and the mailroom
  9. Mail can be delivered to DMS daily mail folders, or directly into the related matter
  10. DocSolid is a NetDocuments Technology Partner using certified API integrations

“Stewart McKelvey now has a permanent digital mailroom, delivering inbound legal mail to recipient mail folders in NetDocuments,” said Steve Irons, President of DocSolid. “They’ve established governance and security for client information in their mailroom operation, and now are driving valuable efficiency gains for the lawyers, wherever they are working.”

Stewart McKelvey’s Airmail2 Digital Mailroom leverages the Airmail2 Hub which lets lawyers communicate back to the mailroom through a ticketed messaging channel on a variety of common issues that arise in digital mail handling. Lawyers viewing a digital mail item can initiate instructions to the mailroom including image fixes, physical document disposition, requests to scan envelopes, or ad hoc instructions on physical mail handling.

“Our robust partner ecosystem continues to deliver a great customer experience and enhance NetDocuments’ value for our user base,” stated Reza Parsia, Vice President, Strategic Partner Management with NetDocuments. “DocSolid’s seamless NetDocuments integration provides legal professionals, like the Stewart McKelvey team, with vast digital mailroom capabilities enabling users to work more productively and securely through one mission-critical cloud platform.”

Visit docsolid.com to learn more about Airmail2 Digital Mailroom and the companion, Airmail2 Digital Records Room solutions.

About DocSolid

DocSolid creates, sells and supports the Airmail2 Digital Mailroom and Digital Records Room solutions for a hybrid workplace. Reliable, secure delivery of digital documents is a best practice for leading law firms and corporate legal departments worldwide. DocSolid’s patented Paper2Digital® solutions reduce the costs, risks and inefficiencies of paper records. For more information, visit www.docsolid.com.

About NetDocuments

NetDocuments is the #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. Backed by over 20 years of experience in cloud innovation, NetDocuments offers a complete end-to-end platform for document and email organization and management, including award- winning security and research capabilities; robust automation, collaboration, and search technologies; seamless integrations with other tools professionals use daily; and much more. NetDocuments supports over 7,000+ law firms, corporate legal departments, and public sector entities globally. Learn more about NetDocuments.

DocSolid media contact:
Michael Herzog, Director
michael@docsolid.com

17 08, 2022

DocSolid Releases Industry White Paper, “Digital Mailroom Best Practices for Governance and Security,” at ILTACON

2022-08-16T07:31:20-07:00August 17th, 2022|Press Releases|

DocSolid Releases Industry White Paper, “Digital Mailroom Best Practices for Governance and Security,” at ILTACON

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (August 17, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today announces the release of the industry white paper, “Digital Mailroom Best Practices for Governance and Security” at ILTACON.  The white paper describes the security and governance risks law firms engage in when scanning sensitive client information contained in inbound daily mail and sending as email attachments, as well as provides a detailed best practice roadmap to eliminate these risks.

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2 08, 2022

DocSolid Expands Executive Leadership Team, Welcomes Industry Veteran, Joseph C. Scott, J.D., Senior Director of Client Engagement

2022-08-01T12:19:33-07:00August 2nd, 2022|Press Releases|

DocSolid Expands Executive Leadership Team, Welcomes Industry Veteran, Joseph C. Scott, J.D., Senior Director of Client Engagement

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (August 02, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today welcomes industry veteran Joseph C. Scott, J.D., as the Senior Director of Client Engagement.  Joseph is a recognized leader in legal technology and brings a wealth of experience and industry insight that will be of immense value to DocSolid clients as they prepare for the opportunities and challenges in a post-pandemic world.  In his leadership role at DocSolid, Joseph will ensure DocSolid clients maximize the value they receive from the company’s new Airmail2 Digital Mailroom and Records Room software.

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16 05, 2022

DocSolid Airmail2® Digital Mailroom Implemented by Bricker & Eckler, Gains Firm Significant Efficiencies

2022-05-17T06:39:24-07:00May 16th, 2022|Press Releases|

DocSolid Airmail2® Digital Mailroom Implemented by Bricker & Eckler, Gains Firm Significant Efficiencies

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (May 16, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, announces Bricker & Eckler, a 137-attorney firm with multiple offices throughout Ohio, has selected Airmail2 for the secure delivery of digital mail to the iManage Work document and email management application, part of the iManage knowledge work platform.  With Airmail2, Bricker centralized their mailroom for the firm, gaining efficiencies and best practice for digital mail, firm-wide.

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11 04, 2022

DocSolid Expands Leadership Team with IG and Records Expert, Cadis Stuart-Hodges, IGP CRM, as Senior Director of Services

2022-04-11T15:41:24-07:00April 11th, 2022|Press Releases|

DocSolid Expands Leadership Team with IG and Records Expert, Cadis Stuart-Hodges, IGP CRM, as Senior Director of Services 

Former Director of Records for Drew Eckl & Farnham to manage Airmail2 implementations 

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (April 11, 2021) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today welcomes Cadis Stuart-Hodges, IGP CRM, as Senior Director of Services, a new role for the company that will add substantial value to clients’ information governance and records management best practices as part of their Airmail2 Digital Mailroom and Digital Records Room implementations. Cadis is a certified records management and information governance professional and previous Director of Records for Drew Eckl & Farnham.  She will oversee DocSolid’s Consulting and Professional Services and manage implementations of Airmail2 for the company. 

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29 03, 2022

DocSolid Airmail2® Digital Mailroom with New Hub Workflow Selected by Jeffer Mangels Butler & Mitchell LLP for Secure Delivery of Digital Mail to iManage

2022-03-30T16:09:17-07:00March 29th, 2022|Press Releases|

DocSolid Airmail2® Digital Mailroom with New Hub Workflow Selected by Jeffer Mangels Butler & Mitchell LLP for Secure Delivery of Digital Mail to iManage

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (March 29, 2021) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, announces 115-attorney, Los Angeles-based, Jeffer Mangels Butler & Mitchell LLP  has selected Airmail2 for the secure delivery of digital mail to the iManage Work document and email management application. This version of Airmail2 now features Airmail2 Hub, an advanced communications and workflow subsystem driving attorneys’ digital mail productivity.

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7 03, 2022

DocSolid Issues Major Release of Airmail2 Digital Mailroom – Workflows and Communications Hub Additions

2022-03-29T09:46:37-07:00March 7th, 2022|Press Releases|

DocSolid Issues Major Release of Airmail2 Digital Mailroom – Workflows and Communications Hub Additions

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (March 7, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today announces a major new release of its market leading digital mailroom software, Airmail2 Digital Mailroom.  This significant, new version now includes the Airmail2 Hub, providing structured communications from digital mail recipients back to the mailroom  operators to further enhance attorney productivity. Additionally, a comprehensive new workflow subsystem facilitates creation of multiple workflows based on the type of mail received or departmental requirements. Airmail2 featuring the Airmail2 Hub and new workflow facility is currently available and in production with DocSolid clients nationally.

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10 11, 2021

DocSolid President, Steve Irons, Named as Entrepreneur to Follow 2021 for Airmail2 Digital Mailroom and Digital Records Room Solutions, Industry Wired

2022-03-29T09:47:35-07:00November 10th, 2021|Press Releases|

DocSolid President, Steve Irons, Named as Entrepreneur to Follow 2021 for Airmail2 Digital Mailroom and Digital Records Room Solutions, Industry Wired

PHOENIX, AZ – (November 11, 2021) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today announces company President, Steve Irons, has been named as an Entrepreneur to Follow in 2021 for the Airmail2 Digital Mail and Digital Records Room solutions by Industry Wired magazine.

When the pandemic sent the law firm workforce into home offices, it was critical for the attorneys to receive sensitive client information that was arriving by postal mail to their home offices. DocSolid quickly realized that a best practice digital mailroom was needed at every law firm.

The DocSolid team went to work aggressively and delivered its market leading software, Airmail2 Digital Mailroom in record time. DocSolid went through a rapid, formal product management process, talking to the customers, prospects, and partners. In just over two months, the team had its first version of software running, then released a customer-ready version as MVP (Minimum Viable Product).

Steve Irons comments: “I am proud of how our company pivoted during tough times to create and focus on the new, long term needs of our law firm partners. DocSolid’s team to completely changed our business focus to create an impact solution supporting a law firm’s hybrid work model.”

Airmail2 Digital Mailroom now solves the critical problem of digital daily mail delivery in the permanent model of hybrid law firm operations. This forward-thinking, best of breed solution provides direct delivery of scanned postal mail to firms’ document management systems (DMS), where sensitive information can be properly secured, governed, and processed. This approach overcomes the unsecure and unproductive methods of scan to email attachments. Attorneys, practice groups and administrative operations can set automated distribution rules for inbound mail items, matching the firm’s workflow preferences.

The companion solution, Airmail2 Digital Records Room, is a firm-wide system of software and workflow  to digitize paper records to iManage. Airmail2 Digital Records Room replaces paper file rooms to facilitate real estate reduction plans and enables efficient digital delivery of file requests for attorneys working from home.

“Today, the Airmail2 Suite is DocSolid’s comprehensive solution to help firms securely, reliably and efficiently deliver legal documents to a distributed workforce and to socially distanced in-house teams,” said Steve Irons.  “Together, Digital Mailroom and Digital Records Room drive matter governance and eliminate the cost and risk of paper records. In these times Airmail2 enables digital transformation for law firms.”

Learn more about Airmail2 Digital Mailroom and Digital Records Room here.

About DocSolid®

DocSolid creates, sells and supports Paper2Digital® solutions for optimized scanning, printing, and shredding. These patented solutions are enterprise-level implementations deployed with unmatched consulting expertise to reduce the costs, risks and inefficiencies of paper records for leading law firms and corporate legal departments. Thousands of users worldwide rely on DocSolid powered workflows integrated with iManage, NetDocuments, OpenText eDOCS, Worldox, SharePoint, Thomson Elite, Aderant, Filetrail, LegalKey and Chrome River. For more information, please visit www.docsolid.com.

Learn more about Steve Irons’ Feature in Industry Wired here.

Airmail2 is iManage Universal API Certified
21 09, 2021

DocSolid Airmail2 Digital Mailroom and Digital Records Room Certified Under iManage Universal API

2022-03-29T09:48:35-07:00September 21st, 2021|Press Releases|

DocSolid Airmail2 Digital Mailroom and Digital Records Room Certified Under iManage Universal API

Airmail2 Digital Mailroom and Digital Records Room Now Compatible with Work 10 Cloud Systems

PHOENIX, AZ – (September 21, 2021) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today announces the Airmail2 Suite, including the Digital Mailroom and Digital Records Room solutions, has achieved certification under the iManage Universal API, enabling compatibility with iManage Work 10 Cloud. DocSolid is among the first of the hundreds of iManage technology partners to have achieved the Universal API certification across its entire product line.

Airmail2 Digital Mailroom was engineered from the ground up to solve the critical problem of digital daily mail delivery in hybrid law firm operations. This forward-thinking, best of breed solution provides direct delivery of scanned postal mail to firms’ iManage document management system (DMS), where sensitive information can be properly secured, governed and processed within the existing iManage facilities. This approach overcomes the unsecure and unproductive methods of scan to email attachments.

The companion solution, Airmail2 Digital Records Room, is a firm-wide system of software and workflow to digitize paper records to iManage. Airmail2 Digital Records Room replaces paper file rooms to facilitate real estate reduction plans and enables efficient digital delivery of file requests for attorneys working from home.

Airmail2 Digital Mailroom and Digital Records Room are tightly integrated with iManage DMS, yet operators do not have iManage logins or direct access. Airmail2 software front ends iManage, providing browser-based applications for mail and records workflows, while performing the integrated DMS connections for mail and records processing using server-side APIs.

Airmail2 solutions were built for the new hybrid law firm workforce, designed specifically for these new security, governance and productivity requirements:

  1. Certified DMS integrations for iManage, adaptable to specialized client configurations
  2. DMS mapping so that operators can perform profiling without having a DMS login
  3. RMS integrations to extract data from existing bar codes on physical matter files for inventory and profiling
  4. Quality controls for comprehensive QC workflows to ensure confident shredding and disposition
  5. Administrative and monitoring tools – help desk, dashboard, audits, reporting
  6. Stable deployment – enterprise-class server and security regimes, Web-based clients, mature DMS integrations and universal scan device support

“DocSolid’s Airmail2 is a timely technology that meets our evolving requirements and best practices for a digital mailroom and digital records room,” said Jason Landers CIO at Drew Eckl & Farnham. “Digital transformation is key to our business objectives now and moving forward, and we are satisfied that the Airmail2 Suite productively moves paper into our digital processes and disciplines so that we can leverage our investment in iManage.”

“The Airmail2 Suite is DocSolid’s comprehensive solution to help firms securely, reliably and efficiently deliver legal documents to a distributed workforce and to socially distanced in-house teams,” said Steve Irons, President of DocSolid. “Digitizing paper records has a new, clarified ROI – real estate reduction. Together, Digital Mailroom and Digital Records Room drive matter governance from iManage and eliminate the cost and risk of paper records. In these times Airmail2 lights up a digital transformation for iManage users.”

“With the vast adoption of remote working, a connected digital experience has taken on even greater importance to help legal organizations and other professional services firms securely manage the fluidity, efficiency and outcomes of their processes,” said Dean Leung, Chief Customer Officer, iManage. Airmail2 from DocSolid drives firms in their digital transformation by systematically digitizing the paper of daily mail and matter files, allowing firms to tap into workflow, search, security and anytime, anywhere access enabled by their iManage DMS.”

Learn more about Airmail2 Digital Mailroom and Digital Records Room here.

Airmail2 is iManage Universal API Certified
8 09, 2021

DocSolid Announces General Availability of Airmail2 Digital Records Room

2021-09-08T08:57:43-07:00September 8th, 2021|Press Releases|

DocSolid Announces General Availability of Airmail2 Digital Records Room

Successful Rollouts Across Early Adoption Firms in AM Law 200

PHOENIX, AZ – (September 8, 2021) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, announces general availability of Airmail2 Digital Records Room after successful implementation and roll outs in key Am Law 200 early adoption program firms.

Airmail2 Digital Records Room is a firm-wide system of software, workflow and firm services to digitize paper records to the DMS (including iManage or NetDocuments). A best-of-breed solution, Airmail2 Digital Records Room replaces paper file rooms, enables real estate compression and delivery of file requests for attorneys working from home to ultimately stop the flow of paper records to offsite storage.

The legal sector is predicted to downsize its real estate needs on average 10% to 30% according to Cushman and Wakefield, a tremendous savings opportunity for firms’ second largest overhead expense (roughly 6-8% of gross revenue). Law firms need a digital records room to eliminate the costly footprint required for paper file storage rooms to optimize this opportunity for real estate reduction.

Interdependent with real estate reduction is the permanent and active trend of enabling a hybrid workforce workflow. The vast majority (76%) of attorneys prefer the continuance of work from home, and the Cushman and Wakefield Bright Insights 2021 report confirms a majority of firms will have staff working remotely for a minimum of two days a week, with most firms (76%) incorporating aspects of hoteling for a population of their attorneys.

A hybrid workforce of in-house and at-home attorneys cannot be supported securely or efficiently when records room workflows are paper-based. Clients expect their law firms to be productive and secure, but attorneys cannot be productive when file requests can take hours or days.  Attorneys using paper files in their home offices simply isn’t a sustainable practice.

Airmail2 Digital Records Room runs bulk backfile conversion projects and provides a day-forward operation for keeping file rooms digital. While file rooms and offsite storage are being eliminated, Airmail2 services file requests for in-home and in-office workers by scanning to the DMS, then sending smart notifications of delivery in minutes.

Airmail2 is designed specifically for the records room scan capture requirements in a law firm, with focus on productivity, flexibility and process integrity that includes:

  1. Certified DMS integrations for iManage and NetDocuments, adaptable to specialized client configurations
  2. DMS mapping so that operators can perform profiling without having a DMS login
  3. RMS integrations to employ existing bar codes on matter files for inventory and profiling
  4. Quality controls for comprehensive QC workflows to ensure confident shredding and disposition
  5. Administrative and monitoring tools – help desk, dashboard, audits, reporting
  6. Stable deployment – enterprise-class server and security regimes, Web-based clients, mature DMS integrations and universal scan device support

Airmail2 Digital Mailroom, the companion solution for secure, digital delivery of daily mail to keep employees productive wherever they work, was released Q4 2020.

“Digitizing paper records has a new, clarified ROI – real estate reduction,” said Steve Irons, President of DocSolid. “Airmail2 Digital Records Room optimizes a backfile scanning project to digitize existing paper files and lets a firm service home workers with digital file deliveries through the DMS. Law firm planners can now include reduction of the paper footprint as part of the real estate strategy.”

To learn more about how and why firms are building digital records rooms, download our white paper here.

Learn more about Airmail2 Digital Records Room here.

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