Press Releases

5 03, 2025

DocSolid Achieves SOC 2 Type 2 Attestation, Reinforcing Cloud Security for Law Firms & Hybrid Workplaces

2025-03-06T11:03:11-07:00March 5th, 2025|Press Releases|

DocSolid Achieves SOC 2 Type 2 Attestation, Reinforcing Cloud Security for Law Firms & Hybrid Workplaces

FOR IMMEDIATE RELEASE

Phoenix, Arizona March 5, 2025DocSolid, the leader in cloud-based digital mail and records management for law firms, has achieved SOC 2 Type 2 attestation, reinforcing its commitment to security, compliance, and operational discipline in the hybrid workplace. This milestone ensures that Airmail2® Cloud meets the highest industry standards for protecting legal documents and client information—offering law firms a seamless, IT-friendly solution to modernize mailroom and records management.

As law firms continue rightsizing office space and adapting to flexible work, secure digital workflows are no longer optional—they are essential. With SOC 2 certification, Airmail2® Cloud delivers the industry’s most secure digital mailroom and records room solutions, allowing law firms to streamline operations while ensuring compliance with stringent data protection standards.

SOC 2 (System and Organization Controls 2) is a rigorous standard developed by the American Institute of CPAs (AICPA) to evaluate an organization’s controls related to security, availability, processing integrity, confidentiality, and privacy. SOC2 Type2 attestation confirms a SaaS vendor’s product and operations meet the association’s standards. It involves an in-depth, independent audit of the operational effectiveness of these controls over time, providing customers and partners with assurance that sensitive data is handled with the highest level of care and compliance.

“Achieving SOC 2 Type 2 attestation underscores DocSolid’s commitment to delivering secure cloud solutions and operations for our customers,” said David Guilbault, VP of Customer Experience at DocSolid. “As firms navigate hybrid work, cybersecurity risks, and increasing compliance demands, Airmail2® Cloud provides a trusted solution to digitize legal mail and records—without compromising security or efficiency.”

“Our customers depend on DocSolid’s Airmail2 Cloud scanning solutions for critical business documents and workflows. The SOC2 attestation demonstrates our continuous investment to earn and maintain their trust.”

AICPA SOC2

 

DocSolid’s security framework is built on Microsoft Azure, leveraging enterprise-grade encryption, continuous monitoring, and strict access controls to protect sensitive legal data. Airmail2® Cloud ensures end-to-end security by incorporating SOC 2-compliant authentication, multi-layer access restrictions, and automated threat detection—giving law firms confidence in a fully cloud-based, IT-friendly solution. Without on-premises infrastructure requirements, law firms can securely modernize their mail and records management without increasing IT burden.

“Our customers depend on DocSolid’s Airmail2 Cloud scanning solutions for critical business documents and workflows,” Steve Irons, President of DocSolid continued. “The SOC2 attestation demonstrates our continuous investment to earn and maintain their trust.”

With the SOC 2 Type 2 attestation, DocSolid continues to innovate and deliver secure solutions for industries that need to scan paper records at scale.

About DocSolid®

DocSolid is the leader in cloud-based digital mail and records management for law firms. Its patented Airmail2® Cloud solutions enable firms to eliminate paper-based workflows, enhance security and compliance, and improve efficiency in the hybrid workplace. Built on Microsoft Azure and backed by SOC 2 Type 2 certification, DocSolid ensures law firms can seamlessly digitize, govern, and manage inbound legal mail and records with enterprise-grade security and zero on-premises IT burden.

For more information, visit www.docsolid.com, and the AICPA website https://www.aicpa-cima.com.

19 02, 2025

DocSolid Publishes New White Papers on Digital Transformation for Law Firm Mailrooms and Records Rooms: Addressing Efficiency, Security and Governance in the Hybrid Workplace

2025-02-20T10:32:35-07:00February 19th, 2025|Featured, Press Releases|

DocSolid Publishes New White Papers on Digital Transformation for Law Firm Mailrooms and Records Rooms

Addressing Efficiency, Security and Governance in the Hybrid Workplace

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (February 19, 2025) – DocSolid, the legal technology experts for enterprise paper scanning and workflow today announces new editions of two industry white papers: 7 Reasons to Upgrade to a Digital Mailroom Operation and Law Firms Go Hybrid, Records Rooms Go Digital. These reports provide essential guidance for law firms navigating the shift to hybrid work by transforming their paper-based mailroom and records operations into efficient and secure digital workflows.

As hybrid work settles in, law firms must address the inefficiencies, compliance risks, and real estate challenges associated with paper-based processes. Traditional mailroom operations and physical records rooms no longer support the needs of a modern law firm, where attorneys and staff require seamless access to client information— anytime, anywhere. These white papers provide law firms with actionable strategies to optimize mail and records management, ensuring security, governance, and operational efficiency.

“Hybrid work has elevated the game for how law firms manage and protect client information. Our latest white papers give law firms strategic insights to modernize their operations and adopt a holistic approach to digital transformation. Airmail2 enables firms to move beyond temporary fixes and establish a secure, structured process for mail and records management in today’s hybrid workplace.”

Mailroom White Paper

Records Room White Paper

Why Law Firms Must Upgrade Their Mailroom and Records Operations

The legal industry has long relied on paper-based processes for mail and records management. However, the rise ofbhybrid work has exposed critical vulnerabilities, including:

Security and Compliance Risks – Unstructured scan-to-email processes expose client data to cyber threats, governance failures, and regulatory violations.

Process Inefficiencies – Attorneys and staff waste valuable time manually handling scanned mail attachments and retrieving physical records, impacting productivity.

Real Estate Optimization – Firms can significantly reduce office space costs by eliminating paper file storage, aligning with strategic real estate planning.

Technology Gaps – Without purpose-built digital solutions, firms struggle with fragmented mail and records workflows that fail to integrate with their document management systems (DMS). Steve Irons, President of DocSolid, comments: “Hybrid work has elevated the game for how law firms manage and protect client information. Our latest white papers give law firms strategic insights to modernize their operations and adopt a holistic approach to digital transformation. Airmail2 enables firms to move beyond temporary fixes and establish a secure, structured process for mail and records management in today’s hybrid workplace.”

DocSolid’s Airmail2: The Industry Standard for Digital Mail and Records

DocSolid’s Airmail2 Digital Mailroom and Digital Records Room solutions provide law firms with enterprise-grade technology to digitize mail and records seamlessly within their DMS. Unlike ad hoc scanning solutions, Airmail2 advantages include:

Direct DMS integration for secure, structured delivery of legal mail and records.

Automated quality control and audits, reducing errors and enhancing governance.

Streamlined workflows that eliminate unnecessary handling and physical distribution of documents.

About DocSolid

DocSolid develops, sells and supports secure scanning solutions for leading law firms, corporate legal departments and commercial businesses. DocSolid’s patented Paper2Digital® solutions reduce the costs, risks and inefficiencies of paper records.

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27 01, 2025

DocSolid Launches Airmail2 Cloud Solutions: Revolutionizing Paper Scanning for the Hybrid Workplace

2025-01-27T11:39:36-07:00January 27th, 2025|Featured, Press Releases|

DocSolid Launches Airmail2 Cloud Solutions: Revolutionizing Paper Scanning for the Hybrid Workplace

FOR IMMEDIATE RELEASE

Phoenix, AZ – January 27, 2025 – DocSolid, a leader in digital transformation solutions for law firms and corporate legal departments, announces the launch of two innovative cloud-based solutions: Airmail2 Cloud Digital Mailroom and Airmail2 Cloud Digital Records Room. Law firms and corporate legal departments need cloud-based solutions aligned with information governance policy and recommended security standards. DocSolid’s solutions integrate with leading document management systems (DMS) to provide the industry’s most secure document handling. Airmail2 Cloud is purpose-built for the hybrid workplace which means firms can fast track the new disciplines needed to digitize inbound mail and scan existing paper records at scale.

The legal industry is undergoing a significant shift to digital transformation as firms adapt to the demands of hybrid work and increasing pressure to optimize operational efficiency. Paper-based workflows and physical storage are no longer viable in a digital-first world where secure, remote access to information is critical. Simultaneously, law firm clients are demanding higher levels of data governance and compliance, further intensifying the need for secure and efficient document management. Airmail2 Cloud addresses these challenges head-on, empowering law firms to streamline paper workflows, reduce costs, and meet evolving client expectations in a competitive market.

“With our Airmail2 Cloud offerings, we remove the barriers to entry for effective digital transformation for the hybrid workplace.”

Airmail2 Cloud enables firm-wide deployment with no technical project because there are no servers on premises. Its cloud-based design reduces operational complexities, allowing law firms to easily scale their document management processes while enhancing security and compliance. By eliminating server administration and maintenance, Airmail2 Cloud delivers cost efficiency without internal IT department overhead. The SaaS subscription enables acquisition without a budget process. Airmail2 Cloud integrates seamlessly with iManage, NetDocuments, Microsoft OneDrive, and Microsoft SharePoint for digital delivery of scanned documents.

For Daily Mail

The Airmail2 Cloud Digital Mailroom transforms traditional mail handling into a secure, efficient digital operation. This purpose-built software integrates seamlessly with existing document management systems (DMS), allowing firms to deliver scanned mail to daily mail folders in the DMS. Key features include:

Batch Scanning: Efficiently scan multiple documents together in one stack using barcodes that link each physical mail item to a digital record. The barcodes
provide end-to-end lifecycle processing and control of paper documents from first touch to shredding.

Secure Delivery: Automatically route scanned documents to designated folders within the DMS based on routing rules, ensuring compliance and security.

Workflows: Designed for legal mailroom workflows with automated email notifications.

For Records

The Airmail2 Cloud Digital Records Room provides a comprehensive solution for digitizing large volumes of paper records, and day-forward paper scanning. The system creates searchable PDFs, updates DMS search engines and stores images in existing structured document repositories. Notable features include:

High-Volume Scanning: Streamlined and customized processes for converting paper records into digital formats, saving money and time on large
scanning projects.

Quality Control Workflows: Built-in quality assurance process ensures the integrity of scanned documents and enables confident shredding.

Adaptability: Compatible with all multi-function copiers and dedicated scanners, without adding hardware, software, or additional support.

“DocSolid is the leader in providing innovative paper scanning solutions to address the efficiency and security challenges faced by law firms today,” said Steve Irons, CEO of DocSolid. “With our Airmail2 Cloud offerings, we remove the barriers to entry for effective digital transformation for the hybrid workplace.”

For more information about Airmail2 Cloud Digital Mailroom and Digital Records Room solutions, please visit docsolid.com.

About DocSolid

DocSolid develops, sells and supports secure scanning solutions for leading law firms, corporate legal departments and commercial businesses. DocSolid’s patented Paper2Digital® solutions reduce the costs, risks and inefficiencies of paper records.

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22 05, 2023

DocSolid Announces New Airmail2 Customer Stewart McKelvey

2023-09-22T11:41:23-07:00May 22nd, 2023|Press Releases|

DocSolid Announces New Airmail2 Customer Stewart McKelvey

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (May 22, 2023) – DocSolid, the legal technology experts for digital mailroom and records room solutions, announces Stewart McKelvey, a top 20 Canadian law firm based in Atlantic Canada, with over 225 lawyers, has implemented the Airmail2 Digital Mailroom solution which seamlessly integrates with the firm’s NetDocuments document management system, providing efficient, governed delivery of digital mail.

The shift to hybrid operations has accelerated technology digitization strategies for legal practices. Now more than ever, lawyers and staff need Airmail2 because it enables them to be more productive and work securely from home, in office or remote.

“Our firm has adopted a hybrid workplace strategy, and we needed a best practice digital mailroom as part of our new work environment,” said Sherri Thom, IT Director, Stewart McKelvey. “We selected Airmail2 from DocSolid because of its extensive capability set, and smart integration with NetDocuments. The project team at DocSolid were very organized and helped us seamlessly implement and bring the Airmail2 system into production.”

Airmail2 was designed specifically for law firms’ daily mail operations, with daily mail folder delivery to the document management system for secure, managed digital delivery. Airmail2 sets the industry standard for the efficient, governed delivery of digital mail.

Ten best practice features of Airmail2

  1. Multiple workflows for legal mail, docketing, administrative mail, HR, etc.
  2. Mail recipients receive a link to the mail item from the DMS, not emailed PDF attachments
  3. Barcode labels connect paper mail documents to the digital scan location in the DMS
  4. Stack scanning of multiple mail items at any brand MFD, with no additional hardware or software
  5. Quality controls for monitored imaging and disposition according to the firm’s policy
  6. Administrative tools – help desk, dashboard, audits, reporting
  7. Auto-generated mail arrival notifications alert individuals or groups, describe the mail and show a thumbnail image in the email body
  8. Airmail2 Hub provides a communication system between mail recipients and the mailroom
  9. Mail can be delivered to DMS daily mail folders, or directly into the related matter
  10. DocSolid is a NetDocuments Technology Partner using certified API integrations

“Stewart McKelvey now has a permanent digital mailroom, delivering inbound legal mail to recipient mail folders in NetDocuments,” said Steve Irons, President of DocSolid. “They’ve established governance and security for client information in their mailroom operation, and now are driving valuable efficiency gains for the lawyers, wherever they are working.”

Stewart McKelvey’s Airmail2 Digital Mailroom leverages the Airmail2 Hub which lets lawyers communicate back to the mailroom through a ticketed messaging channel on a variety of common issues that arise in digital mail handling. Lawyers viewing a digital mail item can initiate instructions to the mailroom including image fixes, physical document disposition, requests to scan envelopes, or ad hoc instructions on physical mail handling.

“Our robust partner ecosystem continues to deliver a great customer experience and enhance NetDocuments’ value for our user base,” stated Reza Parsia, Vice President, Strategic Partner Management with NetDocuments. “DocSolid’s seamless NetDocuments integration provides legal professionals, like the Stewart McKelvey team, with vast digital mailroom capabilities enabling users to work more productively and securely through one mission-critical cloud platform.”

Visit docsolid.com to learn more about Airmail2 Digital Mailroom and the companion, Airmail2 Digital Records Room solutions.

About DocSolid

DocSolid creates, sells and supports the Airmail2 Digital Mailroom and Digital Records Room solutions for a hybrid workplace. Reliable, secure delivery of digital documents is a best practice for leading law firms and corporate legal departments worldwide. DocSolid’s patented Paper2Digital® solutions reduce the costs, risks and inefficiencies of paper records. For more information, visit www.docsolid.com.

About NetDocuments

NetDocuments is the #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. Backed by over 20 years of experience in cloud innovation, NetDocuments offers a complete end-to-end platform for document and email organization and management, including award- winning security and research capabilities; robust automation, collaboration, and search technologies; seamless integrations with other tools professionals use daily; and much more. NetDocuments supports over 7,000+ law firms, corporate legal departments, and public sector entities globally. Learn more about NetDocuments.

DocSolid media contact:
Michael Herzog, Director
michael@docsolid.com

17 08, 2022

DocSolid Releases Industry White Paper, “Digital Mailroom Best Practices for Governance and Security,” at ILTACON

2022-08-16T07:31:20-07:00August 17th, 2022|Press Releases|

DocSolid Releases Industry White Paper, “Digital Mailroom Best Practices for Governance and Security,” at ILTACON

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (August 17, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today announces the release of the industry white paper, “Digital Mailroom Best Practices for Governance and Security” at ILTACON.  The white paper describes the security and governance risks law firms engage in when scanning sensitive client information contained in inbound daily mail and sending as email attachments, as well as provides a detailed best practice roadmap to eliminate these risks.

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2 08, 2022

DocSolid Expands Executive Leadership Team, Welcomes Industry Veteran, Joseph C. Scott, J.D., Senior Director of Client Engagement

2022-08-01T12:19:33-07:00August 2nd, 2022|Press Releases|

DocSolid Expands Executive Leadership Team, Welcomes Industry Veteran, Joseph C. Scott, J.D., Senior Director of Client Engagement

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (August 02, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today welcomes industry veteran Joseph C. Scott, J.D., as the Senior Director of Client Engagement.  Joseph is a recognized leader in legal technology and brings a wealth of experience and industry insight that will be of immense value to DocSolid clients as they prepare for the opportunities and challenges in a post-pandemic world.  In his leadership role at DocSolid, Joseph will ensure DocSolid clients maximize the value they receive from the company’s new Airmail2 Digital Mailroom and Records Room software.

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16 05, 2022

DocSolid Airmail2® Digital Mailroom Implemented by Bricker & Eckler, Gains Firm Significant Efficiencies

2022-05-17T06:39:24-07:00May 16th, 2022|Press Releases|

DocSolid Airmail2® Digital Mailroom Implemented by Bricker & Eckler, Gains Firm Significant Efficiencies

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (May 16, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, announces Bricker & Eckler, a 137-attorney firm with multiple offices throughout Ohio, has selected Airmail2 for the secure delivery of digital mail to the iManage Work document and email management application, part of the iManage knowledge work platform.  With Airmail2, Bricker centralized their mailroom for the firm, gaining efficiencies and best practice for digital mail, firm-wide.

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11 04, 2022

DocSolid Expands Leadership Team with IG and Records Expert, Cadis Stuart-Hodges, IGP CRM, as Senior Director of Services

2022-04-11T15:41:24-07:00April 11th, 2022|Press Releases|

DocSolid Expands Leadership Team with IG and Records Expert, Cadis Stuart-Hodges, IGP CRM, as Senior Director of Services 

Former Director of Records for Drew Eckl & Farnham to manage Airmail2 implementations 

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (April 11, 2021) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today welcomes Cadis Stuart-Hodges, IGP CRM, as Senior Director of Services, a new role for the company that will add substantial value to clients’ information governance and records management best practices as part of their Airmail2 Digital Mailroom and Digital Records Room implementations. Cadis is a certified records management and information governance professional and previous Director of Records for Drew Eckl & Farnham.  She will oversee DocSolid’s Consulting and Professional Services and manage implementations of Airmail2 for the company. 

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29 03, 2022

DocSolid Airmail2® Digital Mailroom with New Hub Workflow Selected by Jeffer Mangels Butler & Mitchell LLP for Secure Delivery of Digital Mail to iManage

2022-03-30T16:09:17-07:00March 29th, 2022|Press Releases|

DocSolid Airmail2® Digital Mailroom with New Hub Workflow Selected by Jeffer Mangels Butler & Mitchell LLP for Secure Delivery of Digital Mail to iManage

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (March 29, 2021) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, announces 115-attorney, Los Angeles-based, Jeffer Mangels Butler & Mitchell LLP  has selected Airmail2 for the secure delivery of digital mail to the iManage Work document and email management application. This version of Airmail2 now features Airmail2 Hub, an advanced communications and workflow subsystem driving attorneys’ digital mail productivity.

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7 03, 2022

DocSolid Issues Major Release of Airmail2 Digital Mailroom – Workflows and Communications Hub Additions

2022-03-29T09:46:37-07:00March 7th, 2022|Press Releases|

DocSolid Issues Major Release of Airmail2 Digital Mailroom – Workflows and Communications Hub Additions

FOR IMMEDIATE RELEASE

PHOENIX, AZ – (March 7, 2022) – DocSolid, the legal technology experts for enterprise scanning, workflow and paper reduction solutions, today announces a major new release of its market leading digital mailroom software, Airmail2 Digital Mailroom.  This significant, new version now includes the Airmail2 Hub, providing structured communications from digital mail recipients back to the mailroom  operators to further enhance attorney productivity. Additionally, a comprehensive new workflow subsystem facilitates creation of multiple workflows based on the type of mail received or departmental requirements. Airmail2 featuring the Airmail2 Hub and new workflow facility is currently available and in production with DocSolid clients nationally.

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