AI-Powered Digital Mail and Records
Airmail2 Cloud is the Paper2Digital® platform for the document management system your firm has invested in. Physical mail and records are efficiently scanned, classified, routed and delivered into the DMS with a secure, AI-driven process.
Attorneys get their documents digitally, via DMS controls, as they arrive. The records team gets governance over every document that enters the system.
Paper2Digital® Solutions for the Hybrid Workplace
AI Changes the Way Your Firm Handles Mail
Airmail2 Cloud uses AI to recognize document types and contents in the incoming mail stream and routes them based on what they are, not just who they are addressed to. A court order needs to reach the matter team and docketing. Compliance review is required for certain documents.
These are not decisions a mailroom operator should be making, and with Airmail2 Cloud, they do not have to.
Automatic audits track every document through the process.
The mailroom's job stays simple. The difference is that the firm is no longer relying on manual reactions in the mailroom to catch the things that matter most.
Why a Best Practice Digital Mailroom?
Law firms and many businesses are now hybrid. Legal and operations teams at home need access to the mail. A best practice digital mailroom replaces the patchwork of scan-to-email, shared network folders, and uncontrolled distribution that most firms are running. These makeshift scanning operations are out of compliance with client security and governance obligations, and every law firm must address this risk.
As overall mail volumes decline, applying efficiencies and governance to the mail operation is more important than ever, because the mail still arriving contains critical documents.
Paper2Digital® Solutions for the Hybrid Workplace
Secure delivery using any MFP / copier. Batch work. Scan stacks.
Airmail2 Cloud Digital Mailroom gives law firms a productive, compliant fix for mail distributed as scan-to-email attachments. Legal mail is delivered to the right people, immediately, governed by the existing DMS.
Inbound mail is scanned and profiled, then delivered directly into mail folders in iManage, NetDocuments, or SharePoint. AI classification identifies document types, then secures and routes items that need attention beyond standard distribution. The process takes work and risk out of the legal operation, and reduces the cost of mailroom operations.
Digital MailDigitize records rooms for a hybrid workplace. Batch work. Scan stacks.
Airmail2 Cloud Digital Records Room was built to help firms close their physical file rooms, then stay digital. Existing paper records are batch-scanned using barcode labels, verified through Veritag quality controls, and filed directly into the DMS.
Firms use Airmail2 Cloud Digital Records Room to reclaim office space, reduce offsite storage costs, and bring legacy paper records under the same information governance framework that covers the rest of their digital documents.
Digital RecordsIntegrations
Airmail2 Cloud integrates seamlessly with iManage, NetDocuments, Microsoft SharePoint and other in-place DMS systems. Scanned documents are QC'd and delivered into the DMS with full profiling and metadata. Disposition (stage / file / retain) is automatically applied for each document after scanning. Integrations with existing records management systems help automate and audit the overall process.
Built for Law Firm Security, Compliance, and Responsible AI
DocSolid is SOC 2 Type 2 audited and runs within the security regime of Microsoft Azure. Scanned documents are governed by the firm's in-place DMS, adhering to the same information compliance and security policies that protect all client data. Mailroom operators work through the Airmail2 interface without direct DMS access, which engages DMS resources for outsourced labor without granting DMS login access.
Law firms with makeshift scanning mailrooms are compromising client information security and governance every day.
- i. Zero Data Retention. The platform employs Microsoft Azure AI services configured with Zero Data Retention (ZDR).
- ii. Compliant standards. Airmail2 Cloud applies compliant standards for Data Protection, Confidentiality, Access Controls, and Chain of Custody.
- iii. OCG alignment. The platform aligns with outside counsel guidelines (OCGs).
SOC 2 Type 2 audited · Microsoft Azure
Ice Miller LLP, an Am Law 200 firm with 350 attorneys, deployed Airmail2 Cloud for Digital Mail and Records as part of a firmwide digitization initiative focused on security, governance, and hybrid-ready operations.
“To eliminate inefficiencies and governance risks associated with paper-based processes, we selected DocSolid’s Airmail2 platform as the foundation of our transformation initiative. Following successful pilot programs, the solution is now fully deployed and performing to our high standards, reinforcing our dedication to innovation and secure, streamlined workflows.”
Stinson LLP, an Am Law 200 firm, rolled out Airmail2 for direct delivery of postal mail into iManage, launching in its main office and deploying to its remaining US offices in under two weeks.
“The Digital Records Room was a key component of building a truly comprehensive information governance environment.”
Read before you build the business case.
7 Reasons to Upgrade to a Digital Mailroom 2nd Ed.
Digitized mail in a law firm has unique security, governance and compliance needs. Configurable workflows for different types of mail and built-in quality controls are fundamental requirements.
Get the paper
Law Firms Go Hybrid, Records Rooms Go Digital 2nd Ed.
The Digital Records Room targets a law firm's existing file rooms to optimize the office footprint. Eliminate the physical records room and stop the flow of paper records to offsite storage.
Get the paperPaper Scanning Results
Per customer, avg. scanned pages /yr.
All customers, avg. scanned pages /yr.
Scanned pages, all customers, all-time.
DocSolid sells and supports cloud-based DMS scanning solutions for hybrid law firms.
Answers for the evaluation committee.
What is Airmail2 Cloud?
Airmail2 Cloud is DocSolid's AI-powered digital mail and records platform for law firms. It scans physical mail and paper records and delivers them directly into iManage, NetDocuments, or Microsoft SharePoint. The platform is SOC 2 Type 2 certified and built on Microsoft Azure.
What does the AI in Airmail2 Cloud do?
The AI recognizes specific document types as mail is scanned and applies routing rules automatically. For example, a court order can be identified and flagged for the matter team and docketing without the mailroom operator needing to make that determination.
Does Airmail2 Cloud build an LLM from our documents?
No. Airmail2 Cloud does not build a large language model, does not accumulate document content, and does not use client data to train models.
Does it store our document content?
No. The system does not retain document content beyond what is needed to process and deliver the document into the DMS.
Is Airmail2 Cloud SOC 2 compliant?
Yes. DocSolid holds a current SOC 2 Type 2 attestation and the platform runs on Microsoft Azure.
Which document management systems does it work with?
Airmail2 Cloud integrates with iManage, NetDocuments, and Microsoft SharePoint. Documents are delivered with full profiling and metadata.
Do our mailroom staff need DMS access?
No. Operators work entirely in the Airmail2 interface and do not need a login to the document management system.
What is a digital mailroom?
A digital mailroom scans physical mail at the point of receipt and delivers it electronically through a firm's document management system. It replaces scan-to-email and manual mail distribution with a governed digital workflow.
Discover how to create a Digital Mailroom and Digital Records Room with Airmail2.
Watch a 3-minute video.